i have been billed but not received any email
Re-invent ASP.NET Hosting Community
Home       Members    Calendar    Who's On
Welcome Guest ( Login | Register )
        



i have been billed but not received any email... Expand / Collapse
Author
Message
Posted 1/19/2007 4:24:00 AM
Junior Member

Junior MemberJunior MemberJunior MemberJunior MemberJunior MemberJunior MemberJunior MemberJunior Member

Group: Forum Members
Last Login: 12/27/2007 4:20:11 PM
Posts: 22, Visits: 26
i have been billed for web hosting plan on a day of 17.January 2007 and i still haven't received any mail, or anything similar !

I cannot reach any live chat (always offline)

excuse me but this is totally unprofessional.
Post #481
Posted 1/19/2007 9:55:00 AM
Junior Member

Junior MemberJunior MemberJunior MemberJunior MemberJunior MemberJunior MemberJunior MemberJunior Member

Group: Forum Members
Last Login: 12/27/2007 4:20:11 PM
Posts: 22, Visits: 26
OK, been in chat with them and it seems that they have send me e-mail,
but i am still not receiving any mail,
perhaps it is a very long distance or what ?
they are in America, I am in Croatia (that is in Europe, border with Italy)

Can be mine internet provider T-Com ?


what the hell is going on ?





btw, operator was very nice and helpful
Post #482
Posted 1/19/2007 2:21:00 PM
Supreme Being

Supreme BeingSupreme BeingSupreme BeingSupreme BeingSupreme BeingSupreme BeingSupreme BeingSupreme Being

Group: Administrators
Last Login: Yesterday @ 10:51:33 PM
Posts: 161, Visits: 397

Hello,

Our sales dept has resent your Welcome Email to the 2 email addresses you gave them earlier.   Commonly a spam filter may be filtering our welcome email on your side.   As you did and what is instructed in our receipt you would need to contact us if you did not receive the welcome email within the time mentioned.  Our Welcome Email is in HTML format for clarity and could be filtered if your spam settings are set high.   If you still do not receive the welcome email, please let us know through our Sales Dept.

Our Sales Live Chat as posted on our home page is currently available from 9AM to 5PM EST by a live operator.  After those times a message would need to be left for our sales who will respond to you quickly.

Thank You



Paul B

Re-invent Technologies LLC
http://www.re-invent.com

Innovative ASP.NET 3.5/2.0 Hosting
Now with Windows 2008 Hosting and SQL 2008
Celebrating 10 Years in Business!

Post #483
Posted 1/22/2007 2:29:00 AM
Junior Member

Junior MemberJunior MemberJunior MemberJunior MemberJunior MemberJunior MemberJunior MemberJunior Member

Group: Forum Members
Last Login: 12/27/2007 4:20:11 PM
Posts: 22, Visits: 26
thank you, have received second mail and all works well now.




Thank you once more,

Zoran Bosnjak
MCP, MCAD
Post #486
« Prev Topic | Next Topic »


Reading This Topic Expand / Collapse
Active Users: 1 (1 guest, 0 members, 0 anonymous members)
No members currently viewing this topic.
Forum Moderators: Administrator, Re-invent (Paul), Re-invent (Nick)

Permissions Expand / Collapse

All times are GMT -5:00, Time now is 6:36am

Powered By InstantForum.NET v4.1.4 © 2008
Execution: 0.031. 12 queries. Compression Disabled.


Copyright 2007 Re-invent Technologies LLC All Rights Reserved.