Re-invent ASP.NET Hosting Community / Pre-Sales Questions / Pre-Sales / i have been billed but not received any email / Latest Posts

RE: i have been billed but not received any email

zoran123456 — Mon, 22 Jan 2007 02:29:00 GMT

thank you, have received second mail and all works well now.

Thank you once more,

Zoran Bosnjak
MCP, MCAD

RE: i have been billed but not received any email

Re-invent (Paul) — Fri, 19 Jan 2007 14:21:00 GMT

Hello,

Our sales dept has resent your Welcome Email to the 2 email addresses you gave them earlier. Commonly a spam filter may be filtering our welcome email on your side. As you did and what is instructed in our receipt you would need to contact us if you did not receive the welcome email within the time mentioned. Our Welcome Email is in HTML format for clarity and could be filtered if your spam settings are set high. If you still do not receive the welcome email, please let us know through our Sales Dept.

Our Sales Live Chat as posted on our home page is currently available from 9AM to 5PM EST by a live operator. After those times a message would need to be left for our sales who will respond to you quickly.

Thank You

RE: i have been billed but not received any email

zoran123456 — Fri, 19 Jan 2007 09:55:00 GMT

OK, been in chat with them and it seems that they have send me e-mail,
but i am still not receiving any mail,
perhaps it is a very long distance or what ?
they are in America, I am in Croatia (that is in Europe, border with Italy)

Can be mine internet provider T-Com ?

what the hell is going on ?

btw, operator was very nice and helpful

i have been billed but not received any email

zoran123456 — Fri, 19 Jan 2007 04:24:00 GMT

i have been billed for web hosting plan on a day of 17.January 2007 and i still haven't received any mail, or anything similar !

I cannot reach any live chat (always offline)

excuse me but this is totally unprofessional.