Re-invent ASP.NET Hosting Community / Pre-Sales Questions / Pre-Sales / Account activating / Latest Posts

RE: Account activating

Re-invent (Plato) — Tue, 18 Mar 2008 11:01:38 GMT

Hello,

Our billing dept indicates the credit card was declined so you were not charged and they sent you an email notifying you of this issue. You can either try to order again or contact our billing dept billing@re-invent.com after you correct the problem and have them retry the transaction.

Thank You

RE: Account activating

bombom — Mon, 17 Mar 2008 21:40:23 GMT

Hi,

I haven't received any mail from billing dept about problem of billing information. i did receive an email "Re-invent Technologies LLC Receipt" its information is about a receipt and it seems like i succeed to buy the plan.

Please resent me the mail about the problem. Was i already charged?

Rgds

RE: Account activating

Re-invent (Plato) — Mon, 17 Mar 2008 10:09:20 GMT

Hello,

Our billing dept sent you an email saying there was a problem with the billing information you provided. Please contact our billing dept for more information.

RE: Account activating

bombom — Mon, 17 Mar 2008 05:23:29 GMT

Hi,

I also ordered HE-25 plan on last Thursday, until now i haven't received any welcome or activated mail.

Please help to check

Order Number:	101042
Customer ID:	194063
EMail:	lmchanh@yahoo.com

Many thanks

RE: Account activating

Re-invent (Paul) — Fri, 23 Nov 2007 21:33:19 GMT

Hello,

Yes our support has addressed your questions according to our records a couple of days ago.

The first SQL 2005 database is free and was setup for you and the SQL information was provided to you in the Welcome Email you received.

.NET 3.5 is now available and is an extension of ASP.NET 2.0 and would be available to you.

Our support correctly indicated you had an incorrect version number on one of your assemblies in your web.config file. Possibly due to developing using the beta version originally.

RE: Account activating

Hawc — Wed, 21 Nov 2007 21:02:09 GMT

I uploaded my pages to my website and I am getting a configuration error. All attempted to find some sort of help has failed.

My issues are:

You show SQL Server as free, yet when I signup you want to charge me $5 or $10 a month. Why?

I wonder if my site is not setup for Framework 3.5?

How can I contact Customer Support?

You show: . Submitting a Support Ticket to our support staff is the fastest and most efficient method for obtaining support. You may login to our Customer Portal in order to submit a Held Desk Support Ticket. Once logged in click on "Support Ticket Manager" on the left. ----- Yet when I get to that page you say that it is not ready ------- ????? Help.

RE: Account activating

Re-invent (Plato) — Mon, 05 Nov 2007 13:13:20 GMT

Hello,

We're not sure if you provided us with the correct email address.

Your account was activated over the weekend. We have been in contact with you via email all weekend.

Let us know if you did not receive our Welcome Account Activation email and we can resend and verify we have been provided with a correct contact email.

RE: Account activating

Frames001 — Sun, 04 Nov 2007 11:05:02 GMT

I registered an account Saturday evening and haven't got an activation email? This because it's a Sunday? I registered with my hotmail account D00003244@hotmail.com.

RE: Account activating

Re-invent (Paul) — Fri, 31 Aug 2007 10:33:51 GMT

The order was declined and we have contacted you.

RE: Account activating

Benson — Thu, 30 Aug 2007 23:31:47 GMT

I just registered an new account this morning arround 10AM. I still have not heard anything from you.

RE: Account activating

Re-invent (Paul) — Mon, 20 Aug 2007 14:41:44 GMT

Hello,

Thank you for the clarification in your emails. Our Sales Dept is activating the account now and you should be receiving a Welcome EMail with all your account details within a few minutes.

Account activating

mrjb — Mon, 20 Aug 2007 09:40:58 GMT

Over the weekend we sign up for your hosting company and ask for you register the domain name but at the sometime we register the domain name with your domain service now i can not get our account started because that the domain name have been taken but its register to us Please help us to get started thanks: w00t: